How to create an Access Pass
Access Passes are an alternative way for your users to enjoy your content. Passes give fans access to all your content for a specific time period (currently you can activate a 1 day, 3 day, 7 day 14 day and 28 day pass for your widget) and you set the price.
You can activate up to 4 different durations at a time, they will be available for fans to purchase when you make them available.
You can create, view and edit your Access Passes by selecting ‘Access Pass’ on the left-hand menu of your Recast for Business account.
Creating your first Access Pass
When you first land on the Access Pass section you will see our initial screen with a button which allows you to ‘Create your first Access Pass’. Simply tap this button to get started.
You will now see the ‘Create Access Pass’ screen.
Firstly from here, give your Access Pass a name. This will not be visible to any of your fans, but acts as an internal reference for you to track the success of different channel passes you may have active at certain times.
Secondly, set the duration for your Access Pass. This can be either 1 day, 3 days, 7 days or 28 days. nb. you can only have a maximum of 1 pass of each type (1, 3, 7, 14 or 28 days) available for purchase on your widget at any time.
Finally choose a price for your Access Pass. Remember for this price, users can access all of your videos and live events whilst the pass is active so make sure your pass reflects the value of this access.
You can then choose to save and publish the pass immediately (which will enable the pass for sale straight away) or choose to ‘Publish manually later’.
Then when you are happy with your selection, simply tap the ‘Save’ button in the bottom right corner.
Viewing your passes
Once you have created your first pass, you will then be able to see any passes you have created under the Access Passes section.
You can see:
- Which are currently active
- The duration, price creation date
- The number of purchases
From this section you can also edit or delete your passes using the edit and delete icons respectively.
You can easily make your passes available or unavailable for sale from this toggling ‘Available for purchase’ on / off.
Please note that setting a pass to unavailable stops it from being available for sale, but will not invalid any active passes your fans may have previously purchased. This will remain active until their expiry date (1, 3, 7 or 28 days from the purchase date as relevant).
Editing your Access Passes
You can edit your pass by tapping the pencil icon. You can currently only edit the title of your pass, or change whether the pass is published (available for sale) from the edit screen.
You cannot change the price or duration of the pass. This is so that you can keep track of passes of different lengths and price points easily.
If you would like to change the price of a certain pass, simply create a new pass of the same length and set it to the new price. You will receive a warning when doing this that the currently active pass of the same length will be disabled.
Deleting a Pass
If you have a pass that has yet to have any purchases, your can delete this from your list by tapping the delete icon on the Access Pass list view.
